Global Microsoft outage affecting emails on 13 November 2026: Due to the global Microsoft outage, ākonga and kaimahi are currently unable to send or receive emails from Whitireia and WelTec.

Feedback, Concerns and Complaints

Steps to raise concerns, seek advice, and access the formal complaints process

Use this form to provide general feedback, concerns or complaints. We describe these as:

Feedback – a positive or negative experience

Concern – something that is informally resolved by direct contact with those involved

Complaint – something that requires formal resolution process as this is a situation where complainant has been adversely impacted

Would you like to share feedback, a concern or complaint?

Looking for something else? For all general enquiries please contact us.

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